Frequently Asked Questions (FAQ)

  • Yes. All fragrances at ScentRealm are 100% authentic, sourced from genuine retail bottles. We do not sell clones, impressions, or inspired versions.

  • We currently offer 2ml, 5ml and 10ml sizes, depending on the fragrance. All sizes are supplied in premium glass atomisers. Availability may vary by scent.

  • All decants are prepared by hand, using clean, controlled methods to preserve fragrance quality and minimise contamination.

  • Yes. Every decant is clearly labelled with the fragrance name and size.

  • All orders are shipped via Australia Post with tracking provided once your order has been dispatched.

  • If your item arrives damaged or leaking, please contact us within 7 days of delivery with photos so we can review and assist.

  • Due to the nature of fragrance decants, all sales are final.
    We cannot accept returns for change of mind or scent preference.

    Refunds or replacements may be offered only if:

    • The wrong item was sent

    • The item arrived damaged

    • There is a manufacturing fault

  • Fragrances may contain allergens. We recommend reviewing the official ingredient list or testing a small amount first if you have sensitivities.

  • Decants let you experience niche and designer fragrances without committing to full bottle prices — perfect for discovering your signature scent.

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